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Southeastern Michigan Health Association (SEMHA) employees are positioned at various locations throughout the State of Michigan. A SEMHA job posting can be placed with SEMHA partners; such as our local health departments, institutions, community-based organizations along with being positioned at SEMHA. We thank you for your interest and sharing your passion to contribute your talents within the sector of non-profit.
Receptionist, Medical
Hamtramck, MI - Hamtramck FQHC Program
Job Type
Full-timeDescription
LOCATION: Wayne County Healthy Communities - Hamtramck, MI 48212
POSITION SUMMARY: The medical receptionist position at the FQHC clinic serves as the first point of contact for patients and visitors in a clinic setting. This role involves managing front desk operations, scheduling appointments, maintaining patient records, and providing excellent customer service to ensure a positive experience for patients.
ESSENTIAL FUNCTIONS:
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone, answering or referring inquiries.
- Schedules appointments for primary care, behavioral health, and dental appointments with a focus on dental.
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in a timely fashion with the ability to multitask.
- Keeps patient appointments on schedule by notifying provider of patient's arrival, reviewing service delivery compared to schedule, reminding provider of service delays.
- Call patients to remind them of upcoming appointments and to help them schedule testing for off site services
- Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
- Comforts patients by anticipating patients' anxieties; answering patients' questions, maintaining the reception area.
- Ensure s availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating persona l and financial information.
- Obtains revenue by recording and updating financial information, recording and collecting patient charges: controlling credit extended to patients; filing, collecting, and expediting third-party claims.
- Maintains office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
JOB QUALIFICATIONS:
- Can answer phone calls promptly and answer multiple phone lines
- Able to speak to angry patients in a calm manner and diffuse tense situations
- Work with providers and clinical staff to coordinate care for patient
- Can travel to Wayne clinic site as needed (located in the city of Wayne)
EDUCATION AND EXPERIENCE:
- High School diploma
- Medical assistant certificate preferer
JOB PRBREQUISITES:
- Must have excellent written & verbal skills Must have basic understanding of medical terminology.
- Must have basic understanding of patient charges and insurance information.
ADDITIONAL RESPONSIBILITIES:
- Responsibility for maintaining records, reports, deadlines.
- Responsibility of knowing how office machine/equipment must be operated
- Physical demands/ emotional demands and any other demands usual or unusual.
Salary: $16 - $20 hourly (based on experience)
Employment Type: Full-Time
Classification: Non-Exempt
Benefits:
- Health insurance, Dental insurance, and Vision insurance
- Paid time off (Holidays, Vacation, Personal, & Sick time)
- 401a & 403b (Retirement plans)
- Long Term Disability
- Employee assistance program
- Group Life Insurance
- Various Voluntary Benefit Option
Application Deadline: 1/31/2025.
Please contact SEMHA HR Department if you need assistance to upload resume, cover letter, and/or make application online.
Salary Description
$16 - $20.00 hourly (based on experience)Coordinator, Client Services
Detroit, MI - DTE Refrigerators Program
Job Type
Full-timeDescription
KEY RESPONSIBILITIES:
- Support the program as a liaison between AmeriCorps Intake and Outreach Specialists and the Senior Housing Services Manager by reviewing all in-coming applications for eligibility
- Monitor all in-coming applications to ensure they are processed in a timely and efficient manner and are distributed to appropriate team members to execute service delivery
- Receive and process applications from low-income families seeking energy efficiency services and assist them in completing applications
- Expedite assistance for emergency clients, including families without hot water or heat, senior citizens with health issues, and those at risk of losing child custody
- Monitor the EEA Application spreadsheet for allocation status, status changes, and completion of service orders
- Process service orders and manage vendor relationships as needed.
- Provide weekly reports on application status and service allocation to the Senior Housing Services Manager
- Attend community events to promote CLEARCorps services and lead poisoning prevention.
- Perform other duties as assigned.
KEY SKILLS AND QUALIFICATIONS:
- Commitment to Diversity: Must have an interest in working with a diverse population, demonstrating patience, kindness, flexibility, and respect.
- Knowledge in Housing & Environmental Health: Experience or willingness to learn about lead poisoning prevention, energy efficiency, healthy housing, and home repair resources.
- Client-Focused: Ability to utilize person-centered thinking and active listening to assess the needs, strengths, and barriers of families seeking assistance.
- Attention to Detail: Strong attention to detail, essential for assisting clients with applications and ensuring accurate data entry.
- Critical Thinking: Problem-solving skills with the ability to propose solutions for clients and program efficiency.
- Communication: Excellent oral and written communication skills.
- Multi-tasking: Ability to manage multiple projects in a fast-paced environment while meeting deadlines.
- Customer Service: Excellent customer services skills and commitment to maintaining applicant confidentiality.
- Proficiency in Microsoft Excel: Strong Excel skills for tracking application data and reporting.
- Language Skills: Proficiency in languages other than English is a plus.
- Flexibility: Willingness to travel locally in the Detroit area on a limited basis.
- Valid Driver’s License & Insurance Required
- MUST Submit an updated resume and a Cover Letter with the application (REQUIRED)
EDUCATION & EXPERIENCE:
- Minimum of three years in customer service, case management, client intake, coordination of services, home repair, or program coordination in a nonprofit, government, or similar setting.
- A degree or equivalent combination of education, training, and experience in administration, public health, business, construction management, energy efficiency, healthy housing, social work, or related fields.
Salary: $23.00 hourly
Employment Type: Full-Time
Classification: Non-Exempt
Benefits:
- Health insurance, Dental insurance, and Vision insurance
- Paid time off (Holidays, Vacation, Personal, & Sick time)
- 401a & 403b (Retirement plans)
- Long Term Disability
- Employee assistance program
- Group Life Insurance
- Various Voluntary Benefit Option
Application Deadline: 1/24/2025.
Salary Description
$23.00 hourlyCommunity Health Worker (Maternal-Infant Health Specialist)
Detroit, MI - KHC MHEF Neighborhood CHW
Job Type
Full-timeDescription
Location: Kids' Health Connections - Detroit, MI 48202
Position Summary: The CHW Maternal - Infant Health Specialist will function as an essential team member with the Kids Health Connection program, and as a front-line community health worker with a key focus on supporting the communities in zip codes 48089, 48091, 48021.
Essential Functions:
- The CHW will serve as a liaison between health and social services and the community to improve the quality and cultural competence of service delivery.
- The Community Health Worker (CHW) will collaborate with multiple team members to deliver integrated, person-centered, and comprehensive care to eligible new mothers and successfully address the complexity of comorbid physical and behavioral health conditions.
- Engage with community members to provide feedback on programs and improve service delivery.
- Help schedule appointments and coordinate access to healthcare services.
- Maintain accurate and secure participant information.
- Always maintain professionalism.
Education and/or Experience:
- A high school diploma or equivalent. At least two years’ work experience.
- Experience working in a healthcare environment strongly desired. Any experience with working with new mothers or clients with history of substance use is preferred.
- Must be detail/numbers driven and a self-starter- will succeed with minimal supervision.
- Competence in Microsoft Office computer applications (including Outlook, Word, Excel, and PowerPoint), internet usage, and use of office machines.
- Strong level of prioritization and organization skills.
- Demonstrated ability to work within a team-based environment.
- Ability to build and maintain relationships with a diverse population using a high degree of confidentiality.
- Valid Michigan driver’s license and automobile insurance coverage.
Salary: $18.50 hourly
Employment Type: Full-Time
Classification: Non-Exempt
Benefits:
- Health insurance, Dental insurance, and Vision insurance
- Paid time off (Holidays, Vacation, Personal, & Sick time)
- 401a & 403b (Retirement plans)
- Long Term Disability
- Employee assistance program
- Group Life Insurance
- Various Voluntary Benefit Option
Application Deadline: February 6th, 2025.
Please contact SEMHA HR Department if you need assistance to upload resume, cover letter, and/or make application online.